Who we are
Cherry Snow Events
Website: www.cherrysnowevents.co.uk
Email: info@cherrysnowevents.co.uk
What Information We Collect
We may collect the following information when you place an order, contact us, or use our website:
• Name
• Email address
• Phone number
• Billing and delivery address
• Order details (including personalisation details such as names, dates or roles)
• Payment confirmation (we do not store card details)
• Any messages you send us
How We Use Your Information
We use your information to:
• Process and fulfil your orders
• Create personalised items as requested
• Communicate with you about your order
• Provide customer support
• Send invoices and order confirmations
• Send review requests after delivery
• Improve our website and services
We will never sell or rent your data to third parties.
Legal Basis for Processing Data
We may share your information with trusted third parties only where necessary, such as:
• Delivery companies
• Payment providers
• Website and email hosting services
They are only given the information needed to perform their service and must keep it secure.
How We Store Your Data
Your data is stored securely and only accessed when required to process your order or provide support.
We keep records only for as long as legally required or necessary for business purposes
Your Rights
You have the right to:
• Request a copy of your personal data
• Ask us to correct or update your data
• Ask us to delete your data
• Withdraw consent for marketing emails
• Make a complaint to the Information Commissioner’s Office (ICO)
To exercise any of these rights, please email: info@cherrysnowevents.co.uk
Cookies
Our website uses cookies to help improve your browsing experience and track website usage. You can choose to disable cookies in your browser settings.
Social Media
If you contact us through social media (such as Facebook or Instagram), your data is also subject to their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.